Privacy Policy

Introduction

Yethmi Travels (“we,” “our,” or “us”) is committed to protecting your privacy and ensuring your personal information is handled securely and in compliance with Sri Lankan law, including the Data Protection Act, No. 9 of 2022. This privacy policy outlines how we collect, use, disclose, and protect your personal data when you use our website, services, or interact with us.

1. Information We Collect

We may collect the following types of personal information:

1.1 Personal Identification Information:

• Name

• Contact details (email address, phone number, postal address)

• National ID or Passport number (if required for verification)

1.2 Transactional Information:

• Payment details (only as necessary to process transactions securely)

• Booking history

1.3 Technical Information:

• IP address

• Browser type

• Device information

• Cookies and tracking data

1.4 Optional Information:

• Preferences and interests (for personalized travel recommendations)

• Feedback or survey responses

2. How We Use Your Information

We use the personal information collected for the following purposes:

2.1 To Provide Services:

• Process bookings, reservations, or purchases

• Deliver customer support

2.2 To Enhance Your Experience:

• Tailor travel recommendations and itineraries

• Analyze user behavior and preferences

2.3 To Communicate:

• Send updates, travel tips, promotional offers, and notifications

• Respond to inquiries and requests

2.4 To Comply with Legal Obligations:

• Verify identity where required by law

• Prevent fraud and ensure security

3. Sharing of Information

We may share your personal data in the following circumstances:

3.1 With Service Providers:

• Third-party vendors assisting us in delivering travel services, such as hotel bookings, transportation providers, or payment processors.

3.2 As Required by Law:

• When disclosure is necessary to comply with legal obligations, court orders, or regulatory requirements.

3.3 With Your Consent:

• When you explicitly agree to share your information with third parties for specific purposes.

4. Data Retention

We retain personal information only as long as necessary to fulfill the purposes for which it was collected or as required by applicable law. Once no longer needed, your data will be securely deleted or anonymized.

5. Security Measures

We employ appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes:

• Encrypted data storage

• Secure servers and firewalls

• Regular security assessments

6. Your Rights

Under Sri Lankan law, you have the following rights regarding your personal data:

6.1 Access:

• Request a copy of your personal data we hold.

6.2 Correction:

• Request corrections to inaccuracies in your data.

6.3 Erasure:

• Request deletion of your data when it is no longer necessary.

6.4 Restriction:

• Limit how your data is processed in certain circumstances.

6.5 Objection:

• Object to the processing of your data for direct marketing or other purposes.

6.6 Data Portability:

• Receive your data in a portable format.

To exercise these rights, contact us at 

Yethmi Travel & Tours

Address: Hungama, Sri Lanka 80120
Phone :+94766014806

Email: inquiries@yethmitravels.com.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your user experience on the Yethmi Travels website. You can manage cookie preferences through your browser settings. 

8. Third-Party Links

Our website may include links to third-party websites. We are not responsible for the privacy practices or content of these websites. Please review their privacy policies before providing any personal data.

9. Children’s Privacy

Our services are not intended for children under the age of 16. We do not knowingly collect personal data from children without parental consent. If you believe we have inadvertently collected such data, please contact us for its removal.

10. Changes to This Privacy Policy

We may update this policy from time to time to reflect changes in legal, regulatory, or operational requirements. Significant updates will be notified on our website or via email where applicable. Please review this policy periodically.

11. Contact Us

If you have any questions or concerns about this privacy policy or how your data is handled, please contact us:

Yethmi Travel & Tours

Address: Hungama, Sri Lanka 80120
Phone :+94766014806
Email: inquiries@yethmitravels.com